Inn at Brierley Hill Policies


Rates: All rates are based on double occupancy. Extra person charge is $95 per person. Rates include a a complimentary gourmet small plate breakfast buffet served between 8am-9:30am every morning. Rates are subject to change and do not include state and lodging taxes.

Reservations & Payments: When making a reservation online, you will be required to provide a valid credit card (Visa, Mastercard, Discover, or AMEX). Full payment in advance is required for all reservations and will be charged to the card provided.

If you would like to redeem an Inn at Brierley Hill Gift Certificate, please call 540-464-8421 to make your reservation to avoid unnecessary credit card charges. At the time of reservation, a credit card number will be retained for any remaining balance or for any incidental charges not covered by the value of the Inn at Brierley Hill Gift Certificate.

Please note that if you choose to cancel a reservation that has been paid with a Gift Certificate, your refund will be in the form of an Inn at Brierley Hill Gift Certificate. There are no cash refunds.

Full payment in advance required for all reservations.

Minimum Nights:
A two-night or three-night minimum stay is required on weekends (i.e., Friday/Saturday or Saturday/Sunday), on holidays, or during special events at the inn. We are happy to accommodate one night stays when available. Please call us directly for assistance.

Check-in/Check-out Times:
Check-in time is any time after 4pm. Checkout time is by 11am. You will receive a code to your door on the day of arrival.

Children: We are a romantic retreat for couples but we do make some exceptions for children older than 10 in certain rooms. Please call the innkeeper for availability.

Pets: No pets please. Boarding for pets is available nearby.

Smoking: The Inn at Brierley Hill property is completely smoke-free. This includes vaping, tobacco or cannabis. Should you choose to smoke in your room, deck or anywhere on the property, you will be charged a minimum cleaning and damage fee of $250.00.

Lost Items: The Inn at Brierley Hill is not responsible for lost, damaged, or stolen personal items. Should any guests lose personal belongings, if recovered, the item will be recorded as ‘found’. The Inn at Brierley Hill will make a reasonable effort to contact the guest if an item is left in the Inn’s guest room after the guest has checked-out which will be placed in our Lost & Found safety box. We will ship items back at the owner’s expense and includes a shipping and handling fee. Any items in the Lost & Found, which are not claimed within thirty (30) days, will be donated to a local charity or discarded.

Damages: Guests agree to be responsible and reimburse the Inn at Brierley Hill for any damage done by the client or client’s guest to the property. The Inn at Brierley Hill will not assume responsibility for the damage or loss of any merchandise or articles in the Inn before, during, or after your stay.

Visitors: The Inn at Brierley Hill property is for registered guests only. We ask that you do not entertain visitors on the Inn at Brierley Hill property while you are our guests. We strive to offer all of our registered guests a 5 Star Experience while maintaining a peaceful, relaxing atmosphere throughout the property. If you have a visitor that wants to meet you at the Inn at Brierley Hill or pick you up or drop you off, please have them register with the Innkeeper on duty. All visitors must depart the property no later than 7pm.

Office Hours: Inn at Brierley Hill Office Hours are from 8am – 7pm daily. After hours Inn related emergency service is available. Please call 911 for all life-threatening emergencies. If you require after office hours assistance please call 540-470-2061.


Reservations made on are non-refundable.

Changes or cancellations to reservations made with all Online Booking Agencies (Airbnb,, Expedia,,, etc) must be made with the agency where the reservation was made.

Cancellations made at least 7 days in advance of a scheduled arrival will be refunded, less a 10% handling fee, or fully exchanged (100%) for a gift certificate to be used at a future date.

Reservations cancelled 6 days or less will be refunded if we are able to re-book your room for another guest in the full amount, less a 10% handling fee. Any nights that are not re-booked will be nonrefundable.

All cancellations must be made by phone to be valid. Reservations made with an Inn at Brierley Hill Gift Certificate will be refunded in the same form. All credit card refunds must be made to the same card used to book the reservation. The Inn at Brierley Hill does not offer refunds for early check outs.

The Inn at Brierley Hill Gift Certificates are considered to be a form of payment. Inn at Brierley Hill Gift Certificates can not be exchanged for cash or refunded to a credit card and may only be used for the Inn at Brierley Hill accommodations.

Inn at Brierley Hill(“us”, “we”, or “our”) operates the website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

Usage Data
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.

Use of Data

Inn at Brierley Hill uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Inn at Brierley Hill will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements
Inn at Brierley Hill may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Inn at Brierley Hill
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By Email:
By Phone: 540-464-8421

We’re committed to easy access for everyone

Inn at Brierley Hill is committed to making our website as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We have invested a large amount of resources working towards improving the accessibility of our website to ensure we provide equal access to all of our users.

To help us make the Inn at Brierley Hill website a positive place for everyone, we’ve been using the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.

ADA Accessible Units

As required by law for owner-occupied properties that have more than 5 units*, properties with 6 units or more should provide a unit that is reserved for customers with disabilities. The property should clearly identify these units and describe the accessible features in sufficient detail to reasonably permit individuals with disabilities to assess independently whether the given unit meets his or her accessibility needs. When selecting an ADA designated unit, if you do not have accessibility or other disability needs, please click cancel and select another unit unless it is the last unit available. If you do not meet the American with Disabilities Act (ADA) requirements for this unit and it is not the last unit available, Inn at Brierley Hill reserves the right to change your reservation to another unit without your permission to accommodate customers with qualifying disabilities.

*According to federal law as found on, places of lodging with 5 or less units and have the owner living on the property are exempt from having to have an ADA unit for those with disabilities. Religious organizations are exempt from title III requirements. Historical properties may also be exempt from certain aspects of title III requirements, but property owners need to verify based on local and federal requirements.

All other properties may be subject to title III requirements.

How are we doing?

We’ve worked hard on the Inn at Brierley Hill website and believe we’ve achieved our goal of Level AA accessibility. We monitor the website regularly to maintain this, but if you do find any problems, please get in touch.

If you enjoyed using the Inn at Brierley Hill website, or if you had trouble with any part of it, please get in touch. We’d like to hear from you in any of the following ways:

Email us at
Call us at 540-464-8421

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