Terms and Conditions
Rates: All rates are based on double occupancy. Extra person charge is $95 per person. Rates include a complimentary made to order breakfast served between 8am-9:30am every morning. Rates are subject to change and do not include state and lodging taxes.
Reservations & Payments: When making a reservation online, you will be required to provide a valid credit card (Visa, Mastercard, Discover, or AMEX). One-night’s deposit plus taxes in advance is required for all reservations and will be charged to the card provided.
Third party reservations require full deposit at the time of booking.
(Expedia, Booking, VRBO, etc.)
If you would like to redeem an Inn at Brierley Hill Gift Certificate, please call 540-464-8421 to make your reservation to avoid unnecessary credit card charges. At the time of reservation, a credit card number will be retained for any remaining balance or for any incidental charges not covered by the value of the Inn at Brierley Hill Gift Certificate.
Please note that if you choose to cancel a reservation that has been paid with a Gift Certificate, your refund will be in the form of an Inn at Brierley Hill Gift Certificate. There are no cash refunds.
Full payment in advance may be required for some reservations during peak times.
Minimum Nights:
A two-night minimum stay may be required on weekends (i.e., Friday/Saturday or Saturday/Sunday), on holidays, or during special events at the inn. We are happy to accommodate one night stays when available. Please call us directly for assistance.
Check-in/Check-out Times:
Check-in time is any time after 4pm. Checkout time is by 11am. You will receive a code to your door on the day of arrival.
Children: We are a romantic retreat for couples but we do make some exceptions for children older than 10 in certain rooms. Please call the innkeeper for availability.
Pets: Lexington Cottage is pet friendly, fee applies. No pets allowed in the Main Inn. Failure to disclose a pet will result in additional fees.
Smoking: The Inn at Brierley Hill property is completely smoke-free. This includes vaping, tobacco or cannabis. Should you choose to smoke in your room, deck or anywhere on the property, you will be charged a minimum cleaning and damage fee of $250.00.
Lost Items: The Inn at Brierley Hill is not responsible for lost, damaged, or stolen personal items. Should any guests lose personal belongings, if recovered, the item will be recorded as ‘found’. The Inn at Brierley Hill will make a reasonable effort to contact the guest if an item is left in the Inn’s guest room after the guest has checked-out which will be placed in our Lost & Found safety box. We will ship items back at the owner’s expense and includes a shipping and handling fee. Any items in the Lost & Found, which are not claimed within thirty (30) days, will be donated to a local charity or discarded.
Damages: Guests agree to be responsible and reimburse the Inn at Brierley Hill for any damage done by the client or client’s guest to the property. The Inn at Brierley Hill will not assume responsibility for the damage or loss of any merchandise or articles in the Inn before, during, or after your stay.
Visitors: The Inn at Brierley Hill property is for registered guests only. We ask that you do not entertain visitors on the Inn at Brierley Hill property while you are our guests. We strive to offer all of our registered guests a 5 Star Experience while maintaining a peaceful, relaxing atmosphere throughout the property. If you have a visitor that wants to meet you at the Inn at Brierley Hill or pick you up or drop you off, please have them register with the Innkeeper on duty. All visitors must depart the property no later than 7pm.
Office Hours: Inn at Brierley Hill Office Hours are from 10am – 9pm daily. After hours Inn related emergency service is available. Please call 911 for all life-threatening emergencies. If you require after office hours assistance please call 540-470-2061.
Text Messaging Policy
By opting in, you agree to receive SMS messages from Inn at Brierley Hill regarding your reservation prior, during, and after your stay. You may opt out of these messages at any time by replying “STOP.” Reply “HELP” for help. Message frequency may vary and message data rates may apply. Carriers are not liable for any delayed or undelivered messages.