A Shenandoah Valley Inn in Historic Lexington, Virginia
Frequently Asked Questions - Inn at Brierley Hill
Find answers to common questions about your stay at our Lexington, Virginia bed and breakfast.
General Information
How many rooms does the Inn at Brierley Hill have?
The Inn at Brierley Hill has 8 guest accommodations, including 5 rooms in the main inn and 2 private cottages (Shenandoah Suite, Lexington Cottage, and Blue Ridge Cottage). All rooms feature private bathrooms, fireplaces, DreamCloud mattresses, and luxurious Comphy bedding
How far is the inn from downtown Lexington?
The Inn at Brierley Hill is located just 2 miles from the heart of historic downtown Lexington, Virginia, less than a five-minute drive. The inn sits on 8 acres with beautiful mountain views while remaining close to shops, restaurants, Washington and Lee University, VMI, and other local attractions.
What are the office hours at Inn at Brierley Hill?
Inn at Brierley Hill office hours are 8:00 AM to 7:00 PM daily. After-hours emergency service is available for inn-related issues. For emergencies, call 911. For after-hours assistance, call (540) 470-2061.
What time is check-in and check-out at Inn at Brierley Hill?
Check-in time is any time after 4pm. If your room is available for early check in you will receive a text to the number you used for your reservation. Checkout time is by 11am. This allows us time to prepare for the next guest in a timely manner.
What if I am arriving late? How do I get in?
You will receive a code to your room and instructions by email the day of check in. Your breakfast menu will be in your room so that you can make your selections.
How do I make a reservation at Inn at Brierley Hill?
Reservations can be made online through the inn’s website booking system or by calling (540) 464-8421. When booking online, you’ll need to provide a valid credit card. A one-night deposit plus taxes is required at the time of booking. For gift certificate redemptions, call the inn directly to avoid credit card charges.
Is there a minimum night stay requirement?
A two-night or three-night minimum stay is required on weekends (Friday/Saturday or Saturday/Sunday), holidays, or during special events. One-night stays are accommodated when available. Please call the inn directly for assistance with one-night bookings.
What payment methods does the inn accept?
The Inn at Brierley Hill accepts Visa, Mastercard, Discover, and American Express. A one-night deposit plus taxes is required at the time of booking. The inn also accepts Inn at Brierley Hill gift certificates, which must be redeemed by calling the inn directly.
How much does it cost to stay at Inn at Brierley Hill?
Rates are based on double occupancy and vary by room type and season. An extra person charge of $95 per person applies. All rates include complimentary gourmet breakfast and are subject to state and lodging taxes. Please visit the booking page or call (540) 464-8421 for current rates.
What is the cancellation policy at Inn at Brierley Hill?
Cancellations made at least 7 days in advance receive a full refund minus a 10% handling fee, or can be fully exchanged (100%) for a gift certificate. Cancellations made 6 days or less are refunded only if the room is re-booked for another guest, minus a 10% handling fee. Any nights not re-booked are non-refundable. Reservations made on Booking.com are non-refundable. All cancellations must be made by phone.
What happens if I need to check out early?
The Inn at Brierley Hill does not offer refunds for early check-outs. The full reservation amount remains due regardless of early departure.
Does the inn offer gift certificates?
Yes, Inn at Brierley Hill offers gift certificates that can be purchased online or by phone. Gift certificates can only be used for Inn at Brierley Hill accommodations and cannot be exchanged for cash or refunded to a credit card. To redeem a gift certificate, call (540) 464-8421 to make your reservation.
What amenities are included in each room?
All rooms include: complimentary made-to-order breakfast, free parking, 43-inch smart flat-screen TV, complimentary Wi-Fi, Comphy bath robes and luxurious linens, LATHER natural skin care bath amenities, DreamCloud mattresses, iron and ironing board, hair dryer, private bathroom with shower or tub/shower combination, gas and/or electric fireplace, and comfortable sitting areas. Tea, espresso, and Keurig coffee are available all day in the dining room.
Do all rooms have fireplaces?
Yes, all guest rooms at the Inn at Brierley Hill feature gas and/or electric fireplaces for ambiance and warmth.
Which rooms can accommodate more than 2 guests?
Two accommodations can host up to 4 guests: the Shenandoah Suite (king bed plus sofa bed in living room) and Lexington Cottage (king bed plus sleeper sofa). An extra person charge of $95 per person applies.
What special features do the cottages have?
The Lexington Cottage features a private entrance, jetted tub and separate shower, large sitting area, sleeper sofa, private balcony, and is ADA compliant and pet-friendly. The Blue Ridge Cottage offers a private entrance, hot tub and fireplace on the balcony, large shower, large sitting area, and private balcony. The Shenandoah Suite accessed through the main inn, has a jetted tub for tw
Is Wi-Fi available at the inn?
Yes, complimentary high-speed Wi-Fi is available throughout the Inn at Brierley Hill property for all guests.
Is parking available at Inn at Brierley Hill?
Yes, complimentary parking is available for all hotel guests on the property.
Is daily housekeeping provided?
Complimentary daily housekeeping services are available upon request during your stay.
Is breakfast included with my stay?
Yes, all rates include a complimentary gourmet made-to-order breakfast served between 8:00 AM and 9:30 AM daily. The menu features an ever-changing mix of fruit plates, house-made granola, and sweet and savory dishes. Breakfast is served in the cozy dining room overlooking the Shenandoah Valley with locally roasted coffee, teas, and a selection of juices. Please inform the innkeepers of any dietary restrictions in advance.
Do you accommodate special diets?
Please provide your Innkeepers with any dietary restrictions ahead of time so that they are able to plan accordingly.
Does Inn at Brierley Hill allow pets?
Pets are permitted only in the Lexington Cottage for a $95 non-refundable pet fee per pet per night. Only dogs are accepted (maximum 2 dogs per cottage, 45 lbs weight limit per dog). Service animals are welcome at any time without the pet fee. Pets must be leashed outdoors, cannot be left unattended unless crated, and are not permitted in the main building or other cottages.
Are children allowed at the Inn at Brierley Hill?
The Inn at Brierley Hill is primarily a romantic retreat for couples. However, children over the age of 10 are permitted in certain rooms. Please call the innkeeper to inquire about availability for families with children.
Is smoking allowed at the Inn at Brierley Hill?
No, the Inn at Brierley Hill property is completely smoke-free, including vaping, tobacco, and cannabis. This applies to all rooms, decks, and anywhere on the property. Guests who smoke will be charged a minimum cleaning and damage fee of $250.
Can I bring visitors to the inn during my stay?
The Inn at Brierley Hill property is for registered guests only. Visitors must register with the innkeeper on duty and must depart the property no later than 7:00 PM to maintain a peaceful atmosphere for all guests.
Which rooms have accessibility features?
The Lexington Cottage is ADA compliant and reserved for guests with disabilities. It features a private entrance, jetted tub with separate shower, private balcony, and accommodates up to 4 guests with a king bed and sleeper sofa.
Do you have family suites?
We are a romantic retreat for couples but we do make some exceptions for children older than 10 in certain rooms. Please call the innkeeper for availability.
Is there a restaurant on site?
We are working to add additional dining options. Stay tuned.
Do you serve dinner?
Special diner options will be available for select holidays
Do you have walking trails on site?
No however we have several options within a short drive and some guests enjoy the quick but ambitious walk down the 1/4 mile driveway and Borden Rd is safe for walking and jogging, as it is often used by the students from W&L and VMI.
Do you have a pool or hot tub available for all guests?
Not at this time- The blue ridge cottage does offer a private hot tub on the deck and Lexington Cottage and Shenandoah Suite offer a jetted tub in room.
Can you accommodate large events?
At this time we can host small gatherings please reach out to our innkeepers for more details.
Are you allowed to bring in outside food and drinks?
You are welcome to bring your own items- a small common use fridge is located in the upstairs sitting area. Blue Ridge Cottage offers a full fridge in the room. Lexington Cottage and Shenandoah both offer a small fridge in room. We also have a selection of Beer, Wine, Champagne and Premixed cocktails available for purchase
For more information or to make a reservation, please contact Inn at Brierley Hill:
Make Inn at Brierley Hill your home base for exploring all the Shenandoah Valley has to offer
Phone: (540) 464-8421
Email: innkeeper@brierleyhill.com+
Address: 985 Borden Road, Lexington, Virginia 24450